We see people and create meaningful change
With empathy as our foundation, design as our approach and technology as our catalyst, we create new and better solutions for our customers and their customers, whether you aim for
- A completely new business or strategy for your organization or in partnership,
- A customer- and usercentric organization,
- A service or a system that creates maximum value for your customers and users,
- Communication on complex contexts with employees and partners,
- A digital product that optimizes the user’s experience, or
- A technical solution that turns your insights on user needs into reality.
Our competences span
- Strategic design
- Service design
- Interaction design
- Visual design
- Motion design
- Business- and strategy development
- Front- and back end developers
- Project management
We know that every challenge, every project is unique. That’s why we aim for excellence in identifying and combining the right input at the right time in a close dialogue with our customers and partners. That’s how value and meaningful change is created!
Some of our projects
Strategic dialogue for Skanska/Combitech
Within Usify’s partnership with technology consultancy firm Combitech, we helped Skanska in their process towards a shared vision for a citizen-centric urban planning process, where different stakeholders utilize and build upon each other’s unique competencies and roles.
The vision is a new planning process that is based on citizen needs, the UN Sustainable Development Goals, data driven solutions and co-operation between various stakeholders. This would enable a flexible city district where citizen needs, sharing and platform solutions, and data are taken into account from the start of the planning process, as well as in the implementation phase.
Usify facilitated a series of workshops for Skanska. Through methods such as user scenarios, paper sketches and Lego, a process was created where citizen needs populated and shaped the vision. The vision was used as the foundation for a scoping process on how digitalization can support the planning process, and how this affects the implementation process and the physical construction of the city. During the process, we continuously developed a visualization of the insights, as input for the next step and finally as a communication tool for Skanska in their continued dialogue and work towards the Connected Community 5g.
Cultural organisation – HealthJam
Co-creation and involvement of the user for new and improved health services
Together with Region Östergötland we arranged HealthJam, which included 15 hours where citizens, healthcare professionals, officials, politicians, technicians, suppliers, and designers met to together come up with improvements of existing or entirely new health services.
By working with design methods and user involvement, the participants experienced the power of collaboration and involvement of the end-users to find new solutions. In addition to the different ideas that emerged during the Jam, there was also an educational part in design methodology, where the participants themselves had to try methods for understanding (interviews and video diaries), analysing, generating ideas and prototyping.
Service Design – Cancer ÖG
Person-centred cancer care
The project presented how person-centred care can contribute to better health care. Region Östergötland is working to implement national guidelines for standardized care processes in cancer care. (SVF). In progress is also the further development of the service for Customized Care Procedures. (AVF). During the project, we have carried out several home visits and in-depth interviews with cancer patients and their relatives. Usify has mainly delivered a qualitative research aiming to improve the patients experienced journey and how the new chain of care is perceived from the perspective of the patients, relatives and employees.
Mobile solutions in Healthcare
Usify was employed by DIPS to help design mobile solutions and to develop the overall strategy for the transition from computer to mobile phones. The project had a large focus on innovation since it involved identifying opportunities and developed concepts for mobile solutions in healthcare.
During the project we mainly worked with interactive prototypes. By developing realistic prototypes, we were able to evaluate the users experience and validate concepts with great precision. We mainly had short workshops together with domain experts where we mostly sketched on paper/whiteboard together. These sketches were translated more or less directly into interactive prototypes, without spending time on wireframes or other design documentation. The purpose of these prototypes was not to show a complete solution but were used iteratively during the design process. As soon as we had a first version, we conducted an evaluation where user got to test the prototype and give feedback. The feedback was used to improve the prototype, which then was subjected to a new evaluation. In this way we worked ourselves to a final concept.
During the project we broke down complex workflows and transformed them into elegant and intuitive mobile solutions that was well received. The short time effect is satisfied customers who implemented our solution. In long term, a strategy has been established, where our way of viewing mobile solutions has a great impact on the customers.